The latest version of the Privacy Policy is available in the file:

Privacy Policy - version 4
  1. This Privacy Policy sets out the principles for the processing and protection of personal data provided by users in connection with their use of the services offered by the Website.

  2. The Administrator of the personal data contained in the Service is PAŁAC PACÓŁTOWO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, Warsaw 00-828, Aleja Jana Pawła II 11, entered in the register of entrepreneurs under NIP: 5272804502 (hereinafter: Administrator).

  3. With a view to ensuring the security of the personal data entrusted to it, the Administrator acts on the basis of internal procedures and recommendations, in compliance with the relevant legal acts on the protection of personal data, and in particular with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data and repealing Directive 95/46 EC.

  4. The Administrator shall take particular care to protect the interests of data subjects and, in particular, shall ensure that personal data are:

    1. processed lawfully;

    2. collected for specified, legitimate purposes and not subjected to further processing incompatible with those purposes;

    3. substantively correct and adequate in relation to the purposes for which they are processed;

    4. stored in a form which permits the identification of data subjects for no longer than is necessary to achieve the purpose of the processing.

  5. Personal data are processed on the basis of the consent given by users of the Service and in cases where the provisions of applicable law authorise the Administrator to process personal data.

  6. The Administrator processes personal data voluntarily provided by users of the Website, only in order to:

    1. responding to users' enquiries made using the contact form,

    2. accepting bookings using the online booking system,

    3. carrying out the services provided by the Administrator on the basis of Article 6(1)(b) RODO

    4. marketing, including sending commercial information to the e-mail address, if the Customer has given his/her consent by ticking the appropriate box in the booking process or submitting an enquiry via the contact form. Consent to the processing of data for marketing purposes and sending commercial information may be withdrawn by clicking the appropriate link in the message received or by sending such a request to the Administrator's e-mail address,

    5. the fulfilment of the Administrator's legitimate interest in the personal data in specific cases on the basis of Art. 6(1)(f) RODO e.g. debt collection, or video traffic monitoring on the premises of the Facility.

  7. Recipients of personal data may be authorities, institutions and entities authorised by law, as well as entities providing services to the Data Administrator (e.g. legal, IT, marketing, accounting services and other entities participating in the provision of the requested service.

  8. The data Administrator may use automated decision-making, including profiling, for marketing purposes and to tailor the offer.

  9. The data processed by the data Administrator can be accessed by the user of the Service who submitted them. The user also has the right to modify this data, to request its deletion and to restrict or stop the processing of his/her personal data at any time. The user may also request the deletion of his/her personal data from the Service at any time. The right to data portability does not apply as there is no established standard for the exchange of such data between hotel properties.

  10. The User of the Service has the right to withdraw their consent at any time without affecting the lawfulness of the processing carried out on the basis of their consent prior to its withdrawal.

  11. In order to exercise their rights set out in paragraph 8 above, the Service User should contact the Administrator using the same email address or telephone number provided to the Service by contacting

  12. Any user of the Service may file a complaint with the Office for Personal Data Protection.

  13. The Administrator performs the functions of obtaining information on users and their behaviour in the following ways:

    1. by voluntarily entering information in forms,

    2. by collecting cookies.

  14. When visiting the Pacółtowo Palace website for the first time, the user is informed about the use of cookies. By remaining on the website, the user accepts the use of cookies on the website. Failure to change, on the part of the user, the browser settings is tantamount to consenting to the use of cookies.

  15. The installation of cookies is necessary for the proper provision of services on the Website. The "cookies" files contain information necessary for the proper functioning of the Website, in particular those requiring authorisation. The User may, at any time, change the settings of his/her browser regarding the handling and storage of cookies.

  16. The Website uses the following types of cookies session cookies

    1. session cookies - they remain in the browser until it is switched off or the user logs out of the website on which they were placed,

    2. permanent cookies - they remain in the browser of the device until they are deleted by the user or until a predetermined time specified in the parameters of the cookie file.

  17. In terms of the functionality of each cookie, they can be divided into:

    1. conversion cookies, which help to analyse the performance of different sales channels,

    2. tracking cookies, which, in combination with conversions, help to analyse the performance of different sales channels, marketing cookies, used to personalise the content of ads and target them appropriately,

    3. marketing cookies, used to personalise the content of ads and target them appropriately,

    4. analytical tools, which help to improve the user experience by understanding how users use the website

    5. cookies that are essential, i.e. fundamental to the basic functionality of the website The cookies we use allow us to develop our website.

  18. Some cookies may be placed by the provider of the website and online booking system for the sole purpose of:

    1. improving and supporting the booking process

    2. analysing and collecting statistical data relating to the use of the website and online booking system, in order to improve them

  19. The Website may include links to other websites that operate independently of the Website and are not supervised by the Website in any way. These websites may have their own privacy policies and regulations, which we recommend that you read carefully.

  20. The Administrator reserves the right to change the Service privacy policy, which may be caused by the development of Internet technology, possible changes in the law on personal data protection and the development of the Service. We will inform users of any changes in a visible and understandable manner.

THIS WEBSITE USES COOKIES. By browsing it you accept our cookies policy, according to your browser settings. Read more about Privacy Policy.

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